Understanding and Responding to Mental Health Crises
Event Information
Other Events In This Category
[09/16/2026 ] Cultural Competency and Diversity in Residential Care
[09/30/2026 ] Suicidal and Non-Suicidal Self-Injury
[10/07/2026 ] Understanding and Responding to Mental Health Crises
[10/14/2026 ] Motivational Interviewing and Crisis Response: A Trauma-Informed Approach
[10/21/2026 ] Emotionally Intelligent Care: Enhancing Resilience with Trauma-Informed Practices
Description:
This training provides foundational knowledge and strategies for responding to mental health crises,
including de-escalation, situational awareness, evidence-based responses to emotional and behavioral
outbursts, and crisis planning.
2.5 CEUs available to all who attend.
Home and Community Services (HCS) offers training in mental health, behavior support, crisis intervention,
and professional self-care.
To receive CE credit and a certificate, participants will need an account in the appropriate learning system,
Learning Center (LMS) for DSHS staff or CareLearn for community providers/caregivers, where Continuing
Education Unit (CEU) certificates will be issued after completion is verified.
Regarding training, please note the following:
• To obtain free CEUs, participants are required to attend and participate for the entire duration of the
training, in addition to completing the feedback survey at the end of the training.
• To participate in our virtual training courses, you will need to join by desktop/laptop computer, using
Microsoft Teams.
• To request ASL and/or CART interpreters, email bstref@dshs.wa.gov 60 days before the scheduled training.