Emotionally Intelligent Care: Enhancing Resilience with Trauma-Informed Practices
Event Information
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[08/26/2026 ] Social Connections: Mental Health Conditions in Nursing Facilities
[09/01/2026 ] AFH Provider Quarterly Connection With HCLA HCS & DDA: September 2026
[09/02/2026 ] Beyond Surviving: Reclaiming Identity through Mental Health Recovery
[09/02/2026 ] Reproductive Phases and Mental Health Considerations Part One
[09/02/2026 ] Introduction to Therapeutic Recreation Therapy
Description:
The training introduces trauma-informed care, emotional resilience, and emotional intelligence in
caregiving settings. Covers recognizing trauma, building resilience, managing stress and interactions,
responding to trauma-related behaviors, and applying learning through case studies and activities.
2.5 CEUs available to all who attend.
Home and Community Services (HCS) offers training in mental health, behavior support, crisis intervention,
and professional self-care.
To receive CE credit and a certificate, participants will need an account in the appropriate learning system,
Learning Center (LMS) for DSHS staff or CareLearn for community providers/caregivers, where Continuing
Education Unit (CEU) certificates will be issued after completion is verified.
Regarding training, please note the following:
• To obtain free CEUs, participants are required to attend and participate for the entire duration of the
training, in addition to completing the feedback survey at the end of the training.
• To participate in our virtual training courses, you will need to join by desktop/laptop computer, using
Microsoft Teams.
• To request ASL and/or CART interpreters, email bstref@dshs.wa.gov 60 days before the scheduled training.