Important March Dear Provider Letters

Critical Staffing Management in Long-Term Care Settings Update

March 25, 2024

This Dear Provider Letter was sent out to notify providers of updates to the Critical Staffing Management guidance developed during the COVID-19 pandemic. It explains what has and has not changed, and notes specific guidance about emergency and disaster plans for AFH operators. Read the letter here.

Document Access Requirements During RCS Field Visits

March 21, 2024

This Dear Provider Letter provides an overview of the documents that are required to be accessible during RCS inspection, investigation, and certification visits. It review how documents may be provided and cites references specifically for AFH operators. Read the letter here.

Change in Community Covid-19 Guidance

March 19, 2024

This Dear Provider Letter is an update following recent changes with COVID-19 reporting in long-term care settings. It includes recommendations on prevention steps and guidance for people who are sick with a respiratory virus. Read the letter here.

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