MCO Contracting Updates
MCO Contracting Updates
Watch for Core Provider Agreement Emails
As the Health Care Authority (HCA) processes your Core Provider Agreement (CPA) application, we will contact you by email if more information is needed. It is important to take action if you get an email like this.
- The email will come from “ProviderOne@watdlora01.localdomain, WA noreply@hca.wa.gov“
- The subject line will be “Application Incomplete/In Process”
CBHS Support Meetings
HCA will continue to hold office hours to help you complete the Core Provider Agreement and answer questions.
Office Hours Details:
- Dates: Tuesdays
- Time: 2:30 – 3:30 p.m
Rapid Response Meetings:
HCA and managed care organizations (MCO) are hosting weekly rapid response calls for providers who have questions about the transition from Behavioral Health Personal Care (BHPC) to CBHS.
These calls are not intended for discussing detailed individual client information. If you have questions about authorization, payment, or contracting, join the calls to receive support and schedule follow-up assistance.
- Dates: Mondays
- Time: 8 – 8:30 a.m.
Live Event Captioning Available
Communication Access Real-time Transcription (CART) services, or live closed captioning, are available for events, on demand. Scheduling CART services requires a three-week lead-time.
To request this accommodation, please submit a request as soon as possible to: Matt Turner
If you make your request less than a week in advance of the event, our language access manager cannot guarantee that a CART writer will be available.
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Membership fees enable the Council to cover legal expenses and fund staff to advocate with the state and regulatory agencies. The participation of every adult family home is vital to ensuring fair regulations and rates that accurately reflect the costs of caring for our vulnerable adults. Consider becoming a member of the Council to help us continue improving conditions for all adult family homes in Washington State.