A growing number of Medicaid residents are not paying their client participation fee, as mandated by the state Medicaid Program. This issue has prompted a significant volume of calls and emails to the AFH Council from providers who have exhausted all available options to collect the participation fee from their residents but have had no success. The ramifications of this resident non-payment issue are profound. Not only does it affect the quality of care providers can deliver, but AFH providers are unable to discharge residents for non-payment, therefore creating a financial hardship for the operation of the AFH. In response, the AFH Council is pursing legislation to help address this issue. The survey will help us understand how many Medicaid residents are not paying their participation fee, the challenges you have encountered in trying to collect these fees and the impact it’s had on the AFH.
Please take a few minutes to fill out the survey to the best of your ability and don’t hesitate to reach out if you’re experiencing any problems. As a reminder, all answers are confidential. Your answers will not appear in any reports or affect the operation of your Adult Family Home.
IF YOU HAVE MULTIPLE HOMES PLEASE FILL OUT ANOTHER SURVEY FOR EACH HOME.