Advocacy in Action! Success with Informal Dispute Resolutions (IDRs) and Complaint Investigations
Since our Regulatory Director, Maleia Press, joined the Adult Family Home Council in November, one of the areas she has been focusing on is assisting providers with filing Informal Dispute Resolutions (IDRs) for citations received. Additionally, she has been applying her background as an investigator to support providers in responding to complaint investigations, particularly from Department of Health (DOH).
In the last month, 3 providers have had their citations successfully deleted! The first 2 citations were related to background checks, and the 3rd was related to TB testing.
There was also 1 DOH complaint that was successfully closed with no findings following a complaint filed by a disgruntled employee who was separated from their position.
If you are facing a similar situation, please don’t hesitate to reach out to the Adult Family Home Council (AFHC). Maleia can assist with presenting your case in a way that highlights how actions taken met the regulatory requirement, or work with the provider on implementing sustainable interventions.
Email: Info@adultfamilyhomecouncil.org
Website: https://adultfamilyhomecouncil.org/contact-us
Phone: 360-754-3329
Not a Member Yet?
Membership fees enable the Council to cover legal expenses and fund staff to advocate with the state and regulatory agencies. The participation of every adult family home is vital to ensuring fair regulations and rates that accurately reflect the costs of caring for our vulnerable adults. Consider becoming a member of the Council to help us continue improving conditions for all adult family homes in Washington State.