CARE Assessments – What to do when the assessment appears inaccurate
It is not uncommon for an AFH provider to receive a CARE assessment for one of their residents that they believe does not accurately reflect the resident’s care needs and services. Did you know there is a process for disputing the assessment? The Adult Family Home Council (AFHC) can help!
Always start with the case manager/social worker and their supervisor. If unable to resolve the issue at this level, you can reach out to the AFHC for support to escalate this issue. There is a defined process, and this step must be completed prior to the AFHC being able to escalate the concern.
When contacting the case manager/social worker and their supervisor, provide the following information:
- A clear explanation of the issue
- Specific sections you believe are incorrect (ADLs, cognition, behaviors, supervision needs, etc.)
- Supporting documentation
The AFHC has developed a How-To Guide for providers explaining the process in easy-to-follow steps. The guide is available in our document library, with a link included below. As always, the AFHC is here for you, so don’t hesitate to reach out if you need assistance or have questions.
Email: Info@adultfamilyhomecouncil.org
Website: https://adultfamilyhomecouncil.org/contact-us
Phone: 360-754-3329
Click here to Guide
Not a Member Yet?
Membership fees enable the Council to cover legal expenses and fund staff to advocate with the state and regulatory agencies. The participation of every adult family home is vital to ensuring fair regulations and rates that accurately reflect the costs of caring for our vulnerable adults. Consider becoming a member of the Council to help us continue improving conditions for all adult family homes in Washington State.