Back to All News
DOHlogo metadata e1705601914725 768x203

February Credentialing Freeze and New HELMS System

From the Washington State Department of Health:

February Credentialing Freeze – 2/14/25-2/18/25

HELMS launches on Feb. 19, 2025

The Washington State Department of Health is excited to announce the upcoming launch of a new licensing system for all health professionals and facilities in Washington February 19, 2025! The Health Enforcement and Licensing Management System (HELMS) will help create efficiencies, improve user experience, streamline processing, strengthen data access, and reduce paper-based activities. 

If your license expires in February, renew now to avoid delays! 

Ahead of the HELMS launch, all licensing and credentialing systems will be unavailable in order to make system upgrades. This freeze will be during President’s Day weekend from Friday, February 14 at 5 p.m. until the morning of Wednesday, February 19, 2025, to allow our team to transition data and launch the new system.  

  • If your expiration date (likely your birthday) is after February, you do not need to renew early or take action now. 
  • Draft applications started online will be removed on February 14, 2025, at 5 p.m. You will need to restart your application after February 19, 2025. 
  • No updates or changes will be made to licenses for health professionals and facilities during the freeze. Search tools like Provider Credential Search and Facility Search will still be available but will not be updated during the freeze. 
  • For more information on the licensing freeze and the new licensing system, please visit DOH.wa.gov. You can find information about your specific profession or facility type within the Licenses, Permits, & Certificates tab.  

Thank you for your consideration and support during this transition. 

Stay Connected 

If you have questions or concerns regarding the licensing freeze, please reach out to the HELMS team at HELMS@doh.wa.gov.  

Not a Member Yet?

Membership fees enable the Council to cover legal expenses and fund staff to advocate with the state and regulatory agencies. The participation of every adult family home is vital to ensuring fair regulations and rates that accurately reflect the costs of caring for our vulnerable adults. Consider becoming a member of the Council to help us continue improving conditions for all adult family homes in Washington State.