We’re excited to share that our team is growing with the addition of a new position — Regulatory Support Manager — dedicated to helping Adult Family Home providers navigate regulations, licensing, and Medicaid billing challenges with confidence.
This important role is designed to make it easier for providers across Washington State to access clear, accurate, and practical information. By bridging communication between AFH providers, DSHS, and HCA, the Regulatory Support Director will help ensure that AFHC members have the tools they need to stay compliant and focus on delivering quality, person-centered care.
We know this is a highly specialized area — and the knowledge required is extensive. This is not a position we’re filling lightly. We are committed to finding the right person with the regulatory expertise, communication skills, and deep understanding of the AFH community to lead this important work.
What this role will bring to our members:
– Expert guidance on DSHS licensing, inspections, and enforcement actions
– Support with HCA Medicaid billing, reimbursements, and payment issues
– Up-to-date interpretations of WAC, RCW, and policy changes
– Access to training, technical assistance, and helpful compliance resources
– Stronger collaboration with state agencies and policymakers
This position reflects our commitment to helping providers feel informed, supported, and confident — no matter where they are in their journey. We look forward to introducing the Regulatory Support Director soon and continuing to expand the ways we serve and strengthen the AFH community.
