We want to sincerely apologize for the inconvenience caused to our credit card subscription users. Due to a system error, some transactions have been processed twice.
Please rest assured that we are actively working to refund and void the duplicate charges. You may see a hold on your card for a few days as we resolve this issue.
We appreciate your patience and understanding as we rectify this situation. If you have any questions or concerns, please don’t hesitate to reach out.
Thank you for your membership and ongoing support!