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| | Reminder: East King Chapter Meeting Tomorrow! |
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| Therapeutic Communication for Healthcare StaffPresented by Presented by Jordan Drew, LPN, CDP, CPDC, Continuum Care Hospice & Shalom Hospice KitsapDifficult conversations are part of caregiving — but they don’t have to be adversarial. This session helps providers build confidence in navigating challenging interactions with residents’ families and others involved in care. We’ll explore strategies for empathy-based communication, framing conversations as “us working together to solve a problem,” and understanding that families may care deeply while having different knowledge or experience levels. The goal is stronger partnerships, calmer interactions, and better shared outcomes. Lunch Sponsor:
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| | | Stay Up-To-Date With Our Upcoming Events and Webinars! |
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| | | | | | | P: 1.360.754.3329 | F: 1.360.943.6653 | T: 1.888.439.8999 3309 Capitol Blvd. SW, Tumwater, WA 98501 |
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